How Much Do You Charge For Delivery?
Delivery is free of charge on all orders over £250.00 + vat (otherwise it's a £10.00 fixed rate).
We can deliver anywhere within London, the M25, and Northampton. We also deliver further afield in some cases; feel free to give us a call on 0800 559 3917 (or email firstname.lastname@example.org), to speak to our friendly sales team, if you have any queries. More details can be found on our 'Delivery Information' page (click here).
Do You Assemble The Furniture?
Yes, and its FREE!
Unlike most office furniture companies, we have our own team of professional fitters, who will assemble all your office furniture quickly and efficiently, ready to use, and take away any rubbish or packaging. All we need is the appropriate floor space ready when we arrive.
We also ask if you can confirm, at the time of ordering, if there are any parking restrictions, what floor the delivery will be made to, and if there is a lift on site, if needed. Deliveries can be made to any floor of your building as long as we can park and have use of a lift where possible.
When and How Do You Deliver?
We deliver next working day (subject to stock availability) to your office or home, and can deliver Saturdays at a additional cost. If you have a specific day in mind – no problem – give us a call on 0800 559 3917 or email sales@andrewsofficefurniture, so we can make arrangements for you.
We deliver between 8.30am and 5pm and will endeavour to give you a more specific time on the day of delivery.
When our delivery team arrive, they will build all your furniture so it’s ready to use, and take away any rubbish or packaging. We ask that you have the appropriate floor space ready for when we arrive.
We also ask if you can confirm, at the time of ordering, if there will be parking restrictions, what floor delivery is to be made to, and if there is a lift on site if needed. Deliveries can be made to any floor of your building as long as we can park and have use of a lift where possible.
More details can be found on our 'Delivery Information' page (click here).
How Long Will It take For My Order To Arrive?
Office furniture from our next day range and second hand section will be delivered the next working day, if ordered by 2pm.
Other office furniture delivery times will be specified in the product description, and confirmed via email once your order has been placed. If you need a product rapidly, please call 0800 559 3917 (or email email@example.com), as we have many options which may suit your requirements, and we will endeavour to get it to you within the time you require.
How Do I Order From Andrews’s Office Furniture?
It couldn't be easier. You can place your order online or in one of our showrooms across London, Essex and Northampton. Our website is packed with 1000’s of products and is growing continuously. We offer the best choice of office furniture, office desks, office chairs, office storage, and office tables, both new and top quality second hand.
Our website has the latest online security features, to make sure your internet shopping experience is safe. Payment can be made quickly, efficiently and securely through Sagepay or Paypal. If you can't find what you are looking for online, please call our sales team on 0800 559 3917.
You could also email your purchase order to firstname.lastname@example.org or post to:
Andrews Office Furniture Sales Dept
16 -18 Fowler Road,
Hainault Business Park,
How Do I Pay For My Order?
Payment can be made online by credit or debit card, including Amex, and via Paypal. Cheques and bank transfers are also welcomed (call 0800 559 3917 to arrange (or email email@example.com)). Alternatively, you can make payment in any of our stores.
Accounts can be opened for companies and government bodies – please give us a call on the number above for more details.
Once your order is placed, we will send you an email to confirm payment and delivery time.
What If I Have a Problem With My order?
Unlike most online office furniture companies, we have our own fleet of delivery vans and skilled team of fitters, as well as many showrooms, so our customer's orders are dealt with internally every step of the way. You will always have a named contact, who will see your order through from start to finish, and will be in contact with you in case of any issues or delays.
Here at Andrews Office Furniture we care about our customers and their orders, which is proven by the amount of businesses and domestic clients who have continued to use us for over 20 years (see our testimonials page here). Although we endeavour to carry out the highest quality of service, we appreciate things may not always go according to plan, so if you have any issues, please do call us on 0800 559 3917 (or email firstname.lastname@example.org), so we can solve them quickly and efficiently.
How Do I Cancel My Order?
For an online order call 0800 559 3917 (or email email@example.com), or contact your local showroom where you ordered, and we will see what we can do. It's not always possible to change or cancel your order, but we will always do our best to help. You can also refer to our terms and conditions of orders here: Returns & Refunds.
Do You Buy Office Furniture?
We can give the best prices on all of your old office furniture. We also offer part-exchange deals when you are looking for new office furniture: give our friendly sales team a call on 0800 559 3917 (or email firstname.lastname@example.org) now to find out more!
How Extensive Is Your Second Hand Furniture Selection?
We have London and Northampton's largest selection of second hand and recycled office furniture. We can supply anything from a single desk for the home, up to a full office set-up, including chairs and storage; all delivered and installed by our own highly skilled team of fitters. Click here to take a look.
Do All Of Your Second Hand Storage Come With Keys?
No. As all of our recycled storage have had previous owners, it is difficult to guarantee that keys have not already been lost. In some cases, it might be possible for you to get a key cut from your local locksmith, or online at www.fastkeys.co.uk, but if you definitely require something lockable, then please speak to our sales team (call 0800 559 3917 or email email@example.com), who will be happy to help.
Does Your Second Hand Furniture Come With a Guarantee?
All Second Hand items are sold as seen, as they have been previously owned. However, should anything go wrong within the first month, contact us (call us on 0800 559 3917 or email firstname.lastname@example.org) and we will endeavour to fix or replace the item.
Can I Collect My Order From a Store or Warehouse?
Of course! We are working on introducing a ‘click and collect’ feature on the site, but in the meantime, you can collect from any store or our main warehouse if you give us a little prior warning: call 0800 559 3917 (or email email@example.com) before, during or immediately after the ordering process in order to arrange collection with us.
How Does Your FREE Office Space Planning Service Work?
Using sophisticated 2D and 3D CAD software, we will plan your entire office space accurately and to suit your specific tastes.
Effective office space planning = employee productivity and efficiency.
Click here or call 0800 559 3917 (or email firstname.lastname@example.org) to find out how you can use our space planning experts, and huge stock of office furniture available for next working day delivery and free installation, to kit out your office space quickly and efficiently.
Will You Visit Our Office?
Our office furniture experts can visit your office FREE, in order to plan an installation with your specific needs in mind. Visit one of our branches, click here, or call our helpful sales team now on 0800 559 3917 (or email email@example.com) for more information.
Do You Offer a Range of Smaller-Than-Standard Sized Desks?
Yes. Ask in store for details or click here to see our range of smaller desks, ideal for the home.
How Do I Tell If I Need a Right Hand Or Left Hand Corner Desk?
As you are sitting at the desk the selected curve is on your respective hand. A right hand corner desk is illustrated in the main image for this product (its left hand equivalent is shown in the secondary image).
I Wish To Try a Chair Before I Purchase It. Is This Possible?
We have many showrooms where we have a range of seating on show for you to try. If there is a particular chair you are looking to try, but you can't find it, contact your local store (click here for details) and they will look into getting it for you.
What Type Of Filing Do Your Filing Cabinets Accept?
All of our standard office grade filing cabinets take foolscap filing, but we also offer a range of smaller A4 filing cabinets if required.