Any queries please call 0800 559 317 before placing your order.
Free delivery on orders over £250 + vat within London and the M25 / Northampton area (there is a delivery charge of £15 + vat for orders under £250 + vat).
All orders placed by 2pm within London and the M25, Monday – Thursday, we aim to deliver next working day, from our ‘next day ranges’. Orders placed after 5pm Friday, Saturday, and Sunday/bank holidays are processed the following Monday or Tuesday (if Monday is a bank holiday) for delivery on Tuesday or Wednesday (if Monday is a bank holiday) from our ‘Next Day Ranges’.
Next working day delivery to most London postcodes – outer London and M25 could be 3 – 4 working days – if your order is urgent please call 0800 559 3917.
For deliveries to Northampton and its surrounding areas, please allow 7 - 10 working days. For urgent inquiries please call 01604 637 979.
All other ranges' lead times are as stated in product descriptions but may have longer lead times.
For any urgent orders, please call 0800 559 3917 or email [email protected].
Delivery is available within London, Northampton, and the M25. For any other areas please call 0800 559 3917 as we are still able to deliver but would need to quote for delivery costs. Our delivery service includes free installation and assembly by our delivery team, in your office or home, unless otherwise stated by you or us. Please note, for deliveries above ground floor with no lift access please call to confirm prior to ordering.
The Health & Safety of our employees and customers is of the utmost importance to us and we request access is clear for the delivery team to assemble your order. Please have the area ready to accept delivery of your goods. If the delivery is postponed or rescheduled, a charge may be made of 25% of the order value (A minimum of £50 + VAT).
Delivery hours are between 8am and 5pm. If we arrive and we are unable to deliver and need to reschedule delivery, we reserve the right to charge a redelivery cost of 25% of the order value (minimum £50 + vat). Please note, if for any reason delivery is cancelled on the day of delivery, a charge of 25% of the order value (minimum £50 + vat) will apply.
If we arrive and are unable to park, or use a parking bay, we then run the risk of receiving a parking ticket. We do need to have access to parking, and any deliveries to you on a red route, or double yellow line road, or with no accessible parking, may be charged additional costs to cover parking ticket costs (£60 - £80 currently). It is the customer’s responsibility to confirm parking restrictions at their address.
Self-assembly of furniture will invalidate any manufacturer guarantees and a charge will be made, should the company have to return to assemble or rectify. Please note that a signed delivery note, or acceptance of furniture, confirms delivery of goods. Any shortages or queries discovered upon or after delivery must be reported within 24 hours, otherwise, unfortunately, we are unable to accept any claims.
We can also recycle your old furnishings - please ask for costs.
We aim to deliver next working day, but please allow 1 – 3 working days for some areas within the M25, and 7 – 10 working days for the Northampton area. If in doubt, please call 0800 559 3917 before ordering. We will notify you upon placing your order.
Deliveries are carried out Monday - Friday between the hours of 8am and 5pm.
We are unable to give an exact time but will endeavour to accommodate your requests on the day of delivery.
Saturday delivery may be available at a premium and upon request.
Excludes bank holidays.
Please note all deliveries are subject to stock availability.